Reports
Clients
Active Clients
Everyone who has either active autopay schedule or have unexpired sessions available on the account.
Suspended Clients
Members with suspended auto pays.
Declined Clients
Clients with declined auto pays during a specific time period.
Terminated Clients
Clients who terminated or did not continue their membership.
Expired Clients
Number of clients whose packages expired and whether or not they purchased beyond the date range.
Total Clients
Total number of active, suspended, and declined clients including percentages of each.
Leads
Number of leads/enquiries received over specific period of time with the source.
First Time Visits
Number of first-time visits over a specific period of time.
Membership Conversion Rate
The number of memberships sold divided by the number of first time visits.
Visits
Attendence Rate
How many sessions clients did over specific time.
Activity Rate
How many clients of active clients came in for a session in a specific time.
Late Cancel Report
Number of sessions late cancelled.
% Expired Vs. Used Session
The percentage of expired vs. used sessions during a specific period.
Sleeper Report
Active clients who didn't come the last 30 days.
Sales
Average Sales
The average sales volume by studio/company for specific period of time.
Value of Expired Sessions
The dollar value of expired sessions for specific period of time.
Leads
First Contact
The average sales volume by studio/company for specific period of time.
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